FAQ

 

What happens when I place my order?

Thank you for placing your order with Shesosnob! After you have made your purchase, you will receive an automated confirmation email which will contain your order details and a confirmation number. Please make sure you use this number in all communications with us regarding your order. Once your order has been customized and shipped, a further email will be sent to you containing your tracking number. This can take process will take at least 7-25 days. 

 

 

Do I need to fill out the wig authorization form?

Yes, the wig authorization form will protect you as a buyer and us as an online-based hair business.

 

 

How long will my unit last?

Your wig will last up to 2-3 years, depending on how well it is being maintained. Please take care of your hair as if it was your natural hair for longevity.

 

 

Do I need to measure my head?

Yes. We provide customized machine-made wigs in different sizes to cater all of our customers and clients! Please use the head measurement chart 

 

If you purchased a pre-made factory wig, then you will not need to measure your head. One size will fit all heads with an adjustable strap added for extra security.

 

Will wigs damage my hairline

No. A properly applied and removed lace wig will not damage your hairline. Please make sure you use an oil-based solvent for removal to prevent the hair around your hairline from breaking off.